Contact

We're here to answer all your questions and provide the support you need. Whether you need product information, order tracking, or a specific request, don't hesitate to contact us!

​Fill out the form below, and we will get back to you as soon as possible, usually within 24 hours.

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Commitment and Satisfaction

At Noreva, customer satisfaction is our top priority. We strive to provide a fast, efficient, and attentive service experience. Every message, call, or request is important to us, as we strive to provide you with a response that meets your expectations and build a relationship of trust. Your feedback is invaluable and helps us continually improve our services.

  • Address

    Paris, France

  • Phone

    07.83.26.72.54

  • E-mail

    noreva.contact@gmail.com

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FAQ

Do you offer any discounts or promotions?

Yes, we regularly offer promotional offers. Subscribe to our newsletter to be the first to know about our promotions and new products!

What payment methods do you accept?

We accept credit card payments (Visa, MasterCard, etc.). All transactions are encrypted to ensure your security.

How can I contact customer service?

You can contact us via:

  • Email : noreva.contact@gmail.com
  • Contact form on our website
    Our team is available Monday to Friday, 9am to 6pm , to answer all your questions.

Can I return a product?

Yes, you can return your product within 14 days of receipt. Items must be returned in their original condition, complete with packaging. Please see our return policy for more details.

What if I receive a damaged or defective item?

If you receive a damaged or defective item, contact us immediately at noreva.contact@gmail.com and attach photos of the item. We will offer you a replacement.

Do you deliver everywhere in France?

Yes, we deliver throughout France except the French overseas territories. Delivery times may vary depending on your location.

What are the delivery times?

Delivery times generally vary between 5 and 10 working days , depending on product availability and your location. You will receive a tracking number to track your order.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking link. You can also track your order directly from your customer account on our website.

What are your delivery costs?

Shipping costs depend on the weight and volume of your items, as well as your location. They will be calculated and displayed when you check out your cart.